The following general terms and conditions are representative for all buings or services generated through the websites und, owned by waitoo. Michael Heusser, hereinafter referred waitoo.

The online product and services are only vaild as long as they are shown in the website and as long as stocks last. The images shown on the website are for illustration only and are without obligation.

waitoo. disclaims any responsibility for any errors or inaccuracies in connection with the aforementioned figures, diagrams, explanations, etc., in the mentioned catalogs or leaflets from. In case of damage, in particular water damage in use with waitoo. rejects waitoo. from any and all liability. The correct handling, application and monitoring is in the responsibility of the buyer. The buyer is also responsible before ordering to check whether waitoo. can be used on its bath (see waitoo. FAQ).


The prices on the website are in Swiss francs. Transfer in Euro: 1 EUR = 1.22 CHF, 1 USD = 0.88 CHF. Not included are handling charges for the billing with payment slip, they will be charged separately. The payment of all orders will be exclusively accepted in Swiss francs, Euros or USD. The shipping cost (worldwide) are included in the selling price. Upon delivery outside Switzerland may additional customs charges arise. It is up to the customer to check this prior to ordering.

waitoo. reserves the right to change its prices at any time. But still valid at the order date and specified on the order confirmation shall apply to the products ordered by customers.


An order is only after their adoption by waitoo. definitive.

By his order, the customer accepts the terms and conditions entirely and unlimited under exclusion of any other terms or conditions.

waitoo. reserves the right to refuse any order from a customer.


The price indicated on the order confirmation to the customer will be billed.

All data stored by waitoo. is proof for all transactions between waitoo. and their customers.


It is customer's responsibility to check the goods immediately upon delivery and to complain about any defects or deviations from his order. Said objections or complaints must be notified waitoo. within the shortest time and at most within 8 days of delivery via e-mail or registered mail.

Exchange or redemption is only possible with the original packaging.

Incomplete, damaged by the customer, already came into contact with water or soiled items can not be returned in general.

In case of returning the goods the shipping costs shall be borne by the customer.


If the Customer of its obligations only partially comply or not comply with a payment date, then waitoo. reserves the right either to demand the immediate payment of all outstanding amounts, whatever they may be or to suspend any deliveries or terminate the current contract.


This contract is subject to Swiss law.


Do you have questions? Please see our FAQ for first. Here you will find the most common questions and answers about waitoo.
Of course you can also always contact our customer service, we are there for you:


The products are delivered to the delivery address specified by the customer when ordering.

Usually our products are in stock and will be delivered within two to three business days. If an item after 30 days is still not available, the order will be automatically canceled and the customer notified by e-mail.

The items will be sent by Swiss-post.

The stated delivery times are not binding. waitoo. and its partners are doing their best to comply with these deadlines. If they are exceeded, the exceedance doesn't under any circumstances give rise to a cancellation of the order, compensation or a late delivery fee.Unless otherwise agreed, waitoo. reserves the right to make partial- or full deliveries. waitoo. regrets for security reasons not being able to deliver to PO Box addresses.

The delivery is considered as completed once the product is delivered to the customer by the carrier.


Should individual provisions of these terms and conditions be wholly or partially void and / or unenforceable, the validity and / or validity of the remaining provisions or parts of such provisions remains. The invalid and / or ineffective provisions shall be replaced by those economically to the meaning and purpose of the invalid and / or ineffective provisions in a legally effective manner. The same applies to any gaps in the rules.


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